Premade Layouts are sent out 24-48 hours after the order has been approved and paid for. Custom Layouts have specified timeframes for each type, so please check the appropriate page under the "Customs" dropwdown menu.
Your layout code is uploaded to Filedrive/Webs/Webstarts/Altervista. The name of the file where the code is located will be sent to you via PM once the code has been uploaded.
All layouts sold on Etoile™ work best in the Video Panel on your IMVU page. For further assistance with displaying the Video Panel and pasting the code please see this page. If you are still experiencing issues with pasting your layout, contact Kya via PM!
Please see this page for a detailed explanation on editing the information, and this page for an explanation of all the headers and styling.
No, all layouts are coded as iFrames only, therefore you will need an external hosting site such as Webs/Webstarts/Filedrive/Altervista.
Simply PM me your email and I will set up an account for you.
Feel free to send me a PM and I'll take a look at the issue ASAP!
Yes, Name Changes cost an extra 4k Cr. after the Layout has been delivered.
If this is for a Custom Layout, please be advised that I only keep the PSD file for another 2 months after Layout completion. If you plan to change your name past that timeframe, please let me know in the form.
I do allow pre-claims on layouts, just send me a PM on IMVU and let me know that you'd like to pre-claim a specific Layout! I only allow 24 hour holds on ALL of my Layouts! Please make sure you will be able to pay within that timeframe when placing an order. I will no longer be holdng Layouts for several days due to people abusing that courtesy in the past.